Define requirements before requesting bids
Document current service streams, container setups, pickup timing, access constraints, and escalation expectations by property.
Standardize quote structure
Require all vendors to submit the same pricing template so you can compare all-in economics, not just headline rates.
- Base price by stream and container
- Surcharge definitions and update cadence
- Contamination terms and dispute process
- Service-level and escalation commitments
- Renewal and termination language
Evaluate operational fit, not just price
A lower quote that cannot support your service windows or route needs will increase total operating cost later.
Plan transition risk controls
If a provider change is required, set clear implementation milestones so no site is left with a service gap.
- Go-live schedule by location
- Container delivery and swap plan
- Escalation owner and response SLAs
- 30-day post-launch performance review
Use portfolio governance after award
The RFP is the start, not the finish. Monthly invoice and service governance protects the value negotiated in bid season.